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Submitted on
July 22, 2007
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It's getting worse now. Uh, let me back up and start at the beginning. Almost a week ago I woke up before work to check here to see if I've received any comments, favs, or anything on my account. So I signed in and jumped to my featured piece: The Road to Caelum and saw that on the right side along the deviation information that it now said that there are only (about) 34 comments and pages 2, 3, and 4 are missing. I was like wow, that's messed. So I send off a message to the HelpDesk team hoping they can help and the next day I get a response saying that they are aware of the problem and looking into it. I told them that while many comments on Caelum have physically disappeared, they are still tracked in my Gallery Stats. So I was a bit annoyed at that cause come on, it's my best piece and I'm losing comments which I feel show how well the piece is doing.

Fast forward to yesterday and this morning. I'm starting to see that many of my other pieces have followed suit in how many comments are missing and in some cases the comments have disappeared all together. I think that's complete crap, it's like a slow acting virus slowly eating my comments while the helpdesk just tries to figure out what the hell is going on. In the end if they do happen to fix the problem and I physically get my comments back I will send them a long thank you letter applauding them. If they fix it and my comments are still gone, I'm going to ask them for some compensation. Seriously... I want a year subscription here...

/End Rant
  • Mood: Pestered
  • Listening to: Billy Talent - Prisoners of Today
  • Watching: Where the hell my comments went
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:iconspfan2:
SPFan2 Jul 22, 2007  Hobbyist General Artist
man that sucks
Reply
:iconshadowed-sphinx:
yes, that would be cause for saying "give me extra time on my account or refund some money for services not rendered"

good luck with it
Reply
:iconrusty-knight:
Rusty-Knight Jul 22, 2007
That reminds me of Best Buy's Geek Squad. They don't FIX anything. They just start rambling off numbers and say "It would just be easier if you bought a new computer!"

WHAT A SURPRISE POINDEXTER!
Reply
:iconlotay:
Lotay Jul 22, 2007  Hobbyist Digital Artist
Heheheh, indeed.
Reply
:iconunh0lysuicide:
Unh0lySuicide Jul 22, 2007  Student Digital Artist
wtf man, thats so weird i hope everything gets fixed
Reply
:iconlotay:
Lotay Jul 22, 2007  Hobbyist Digital Artist
It seems to be getting worse, siphoning comments from almost all of my pieces and in a few cases the deviation that only had a few comments are completely gone.
Reply
:iconbyrek:
Byrek Jul 22, 2007  Hobbyist General Artist
cheer up! everything gonna be allwright ;]
Reply
:iconlotay:
Lotay Jul 22, 2007  Hobbyist Digital Artist
Heh, I'm fine, just that it's starting to effect a lot of my pieces. :(
Reply
:iconjohnmkimmins:
damn that is annoying... i hope they give you some kinda of recompense
Reply
:iconlotay:
Lotay Jul 22, 2007  Hobbyist Digital Artist
I hope they can get the comments back, if not, then something at least.
Reply
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