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Submitted on
July 23, 2007
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Update 2: While the problem is wide spread on :devart: and it is fixed now, IT'S STILL NOT 100% on my side. I'm still missing 120+ comments on The Road to Caelum and a large amout on my Rise of a Planet Series: Death piece. Looks like I send another help request when I get home... Seriously... Close :devart:, but no cigar... Bah I had enough of this, I'm off to work...





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Update: It seems to be happeneing everywhere renewing my hope that da knows what's going on and that they can fix it... I hope...



No way!!! It's all gone, every single comment, favourite, everything, my gallery stats won't even load!!! This is impossible!!! As of now I'm shifting ALL art production into reverse and dropping every single concept back into pre-production until this crap is sorted out!!! Seriously... Can anyone even see any comments of favs on any of my deviations? It all says '0' to me... ANYONE! Please let me know if you see anything... I seriously give up rite now... I've had enough of this...


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The Original Story
It's getting worse now. Uh, let me back up and start at the beginning. Almost a week ago I woke up before work to check here to see if I've received any comments, favs, or anything on my account. So I signed in and jumped to my featured piece: The Road to Caelum and saw that on the right side along the deviation information that it now said that there are only (about) 34 comments and pages 2, 3, and 4 are missing. I was like wow, that's messed. So I send off a message to the HelpDesk team hoping they can help and the next day I get a response saying that they are aware of the problem and looking into it. I told them that while many comments on Caelum have physically disappeared, they are still tracked in my Gallery Stats. So I was a bit annoyed at that cause come on, it's my best piece and I'm losing comments which I feel show how well the piece is doing.

Fast forward to yesterday and this morning. I'm starting to see that many of my other pieces have followed suit in how many comments are missing and in some cases the comments have disappeared all together. I think that's complete crap, it's like a slow acting virus slowly eating my comments while the helpdesk just tries to figure out what the hell is going on. In the end if they do happen to fix the problem and I physically get my comments back I will send them a long thank you letter applauding them. If they fix it and my comments are still gone, I'm going to ask them for some compensation. Seriously... I want a year subscription here...

/End Rant
  • Mood: Outraged
  • Watching: Where the hell my comments went
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:iconspfan2:
SPFan2 Featured By Owner Jul 23, 2007  Hobbyist General Artist
*hugs*
Reply
:iconlotay:
Lotay Featured By Owner Jul 23, 2007  Hobbyist Digital Artist
*hugs back* Thank you, lol. :D
Reply
:iconspfan2:
SPFan2 Featured By Owner Jul 23, 2007  Hobbyist General Artist
lol no problem!
Reply
:iconbyrek:
Byrek Featured By Owner Jul 23, 2007  Hobbyist General Artist
i woudnt forgave them for "Death" thats so brilliant part of your gallery :/
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:iconlotay:
Lotay Featured By Owner Jul 23, 2007  Hobbyist Digital Artist
It is, but I'm more angry towards BOTH of my Caelums, the featured and the upgrade, they all are affected including a lot of other pieces in my gallery. And again they told me they know of the problem and they are working on it, my patience is needed. I'm giving em a few weeks at most, after that I'm not sure what I'm going to do.
Reply
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